Terms of use

Plain English first

The short version: Heydave is a wellness companion, not a medical service. Dave is an AI, not a therapist. Use it in good faith, keep your data safe, and don't try to break it. Full terms below.

Last updated: 20 June 2026

Acceptance

By using Heydave you agree to these terms. If you don't agree, please don't use the service.

What Heydave is

Heydave is a conversational wellbeing companion. Dave is an artificial intelligence designed to listen and talk things through. Heydave is not a medical or healthcare service, not therapy or counselling, and not a substitute for professional help.

Not a crisis service

Heydave is not an emergency or crisis service and cannot help in an emergency. If you are in crisis or worried about your safety, contact Samaritans on 116 123 or call 999.

Eligibility

You must be 18 or over to use Heydave. By using it, you confirm that you are.

Your account

If you create an account, you're responsible for keeping your login details secure and for activity that happens under your account. Let us know promptly if you think your account has been compromised.

Acceptable use

Use Heydave in good faith. Don't use it for anything unlawful, don't attempt to disrupt, overload, reverse-engineer, or break the service, and don't use it to harm others. We may suspend or remove access if these terms are broken.

AI limitations

Dave's responses are generated by AI and may be inaccurate, incomplete, or unsuitable for your situation. Nothing Dave says is professional, medical, legal, or financial advice. Use your own judgement and seek qualified help where appropriate.

Availability

The service is provided “as is” and “as available”. We may change, suspend, or discontinue features at any time, and we don't guarantee uninterrupted access.

Liability

To the fullest extent permitted by law, we are not liable for any loss or harm arising from your use of, or reliance on, Heydave. Nothing in these terms limits liability that cannot be limited under law.

Governing law

These terms are governed by the laws of England and Wales.

Changes

We may update these terms from time to time; the date above shows the latest version. Questions? Email hello@heydave.co.